about us

ABOUT US

With more than 50 years of service to pet parents, DOG the PUG is a leading pet specialty retailer that obsesses about delivering health and happy experiences for pets and the people who love them. We do this by providing the products, services, advice and experiences that keep pets physically fit, mentally alert, socially engaged and emotionally happy. Everything we do is guided by our vision: Healthier Pets. Happier People. Better World.

Our Mission

We’re working to become the most trusted and convenient online destination for pet parents and our partners – vets and service providers – alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That’s why we continue to think of outside-the-Chewy-box ways to delight, surprise, and thank our loyal pet lovers.

Our Promise

We're always here for our customers. We have everything you need for your pet at amazing prices, every day. Explore more than 1,000 favorite brands, including Blue Buffalo, Nutro, Natural Balance, and Tidy Cats – all from the comfort of home. Our experts are here 24/7 to answer questions and help you find the perfect items for your pet. We also have a 100% Unconditional Satisfaction Guaranteed Policy on every order, just in case they’re not crazy about that new food or toy. Shopping for your pet has never been easier.